We are next to you 24HRS
Please contact Reception for your request or help by dialing 0 .
Room Service is available 24hrs and you can find the menu in your room and your mobile scanning the Qr code on the table.
Contact Reception Desk to arrange for assistance with baggage. Floor staff will also be happy to provide assistance with packing. Please do not hesitate to ask for assistance.
For any problem regarding your room’s infrastructure (electricity, water, air conditioning, TV,
WiFi etc) please contact the Reception.
Laundry bags and list can be found in every room. Please fill in the laundry list, place your
clothes in the bag provided and hand it to your chambermaid. Clothes given until 09:00, can
be delivered same day until 16:00. Clothes given after 09:00 can be delivered next day. Same day service: +50% surcharge. In this case, please contact Reception desk as soon as possible by dialing 0. We regret there is not service on Sundays and public holidays. For lost or found property, please contact the Reception Desk.
Facilities and Services
Enjoy our facilities , check the working hours and use them.
In case of lift failure, please do not panic. Press the alarm button. For safety reasons, we
recommend that children under 12 years old are always accompanied by adults when using the lifts. In case of fire, please do not use the lifts
We suggest you lock the door when you are in your room. If your magnetic key is lost or
stolen, report it to the Reception Desk immediately. When leaving your room, make sure door and windows are closed.
Do not keep loose valuables in your room. We suggest that you use the safe deposit that is available in your room. The hotel accepts no responsibility for any items of value left in the bedrooms.
Monday: 11am – 10:00pm
Tuesday: 11am – 10:00pm
Thursday: 11am – 10:00pm
Friday: 11am – 10:00pm
S & S: 12pm – 8pm
Ermou 15 Str